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Common questions

Frequently asked questions

Can't find what you're looking for? Contact us directly and we'll usually reply within one business day.

General

We handle business registration, GST, income tax, ROC compliance, trademarks/IP, licenses, payroll and labour-law compliance, and legal notice responses for Indian businesses — coordinated through our team and authorised professionals.

No. Kanoons Law and Tax Consultants Private Limited is a consultancy platform, not a law firm or accounting firm. Specialised legal or audit work is coordinated through independently qualified, authorised professionals as required by Indian law.

We work with clients across India remotely through our client portal, with a Head Office and an Amberpet branch in Hyderabad — see our Contact page for details.

Every service page shows an indicative starting price. For an exact quote, use the fee estimator on the service page or send us your requirement via the Contact page.

Working with us

Open any service page and click "Get started" — you'll be asked to log in (or create an account) and the request goes straight into your client portal as a tracked engagement.

It depends on the service — each service page lists a realistic timeline (e.g. "7–10 days"), based on typical government processing time plus our own document review.

Yes — every request appears in your client portal with a live status (e.g. Documents pending, Filed, Approved), so you always know where things stand without having to call and check.

You can re-request the same service directly from its page or from your portal dashboard — see the "Request again" option on the service page once you've completed an engagement.

Documents & payments

Requested documents show up under the Documents tab in your client portal — upload directly there, and your assigned expert is notified automatically.

We accept UPI, major debit/credit cards, and net banking via Razorpay, our payment gateway partner. All payments are processed securely — we never store your card details.

Refund eligibility depends on how much work has started — see our Refund & Returns Policy for the full terms, or contact us and we'll talk you through your specific case.

Yes — every payment generates a GST-compliant invoice, available for download from the Billing section of your client portal.

Account & security

Use the Client Login button in the top navigation, or go directly to the login page — your account works the same whether you started on kanoons.com or in the client portal.

Click "Forgot password?" on the login screen and we'll email you a reset link if the address matches an account. For security, we don't confirm whether an email exists on file.

Yes — you can enable TOTP-based two-factor authentication from your account security settings in the client portal for extra protection.

We follow the Digital Personal Data Protection Act, 2023 and the IT Act, 2000 — see our Privacy Policy for the full detail on what we collect and how it's used.